The consulting process in QT runs through multiple stages and is integrated with our business model.
Following is the outline of consulting process:
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STEP01Exploration Phase
During which the potential customer explores our profile and reviews our profile and business model. Our consultants at this stage, document and analyze all client requirements and his needs for consulting service.
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STEP02Initial Offer Phase
During this phase, our team makes sure that the expertise of our consultants is consistent with the expected scope of work and then prepare and issue a preliminary offer of professional services including documentation of the client's requirements and a description of our methodology in completion of the work and expected deliverables.
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STEP03Final Offer Phase
During this phase, our team holds introductory meetings with the professional consultants, understand the customer feedback on initial offer and then prepare and issue a final professional services offer including documentation of the client's requirements and a description of our methodology in the completion of the scope of work and the expected deliverables, work plan, fees and identification files for consultants and work team.
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STEP04Agreement Phase
This phase features the signature of the professional services agreement with the client, the approval of detailed work plan, determine the client's representatives in the project and the authorities, responsibilities, communication protocols and project management and hold the project kick-off meeting.
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STEP05Management Phase
During this phase, the scope of work is implemented and executed by the project manager and consultants’ team. The client is provided with periodic progress reports and interim deliverables after reviewing such deliverables by the quality officer before issuance to the customer. This phase also witnesses a number of meetings with the client to discuss the interim deliverables.
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STEP06Closing Phase
During this phase, we deliver to the client all of the final deliverables. A meeting is also held during this phase between the client and the business development officer independently from the project team to assess the level of service.